PLATFORM OVERVIEW

One platform for your real estate workflow.

RealestateFlow coordinates property marketing and sales operations in one place, for the public, your staff and your customers.

Visitors

Discover properties and send inquiries straight from a listing.

Staff

Qualify and follow up with leads, manage bookings and record payments.

Customers

Sign in to view their own account information.

The platform is modular. The exact features available depend on the modules selected and configured for your business.

MODULES

Explore the modules.

Eleven connected modules covering listings, leads, bookings, payments and reporting. Select one to see what it covers.

Website & discovery

Showcase your listings and help visitors find properties that match their needs.

Published listings and property detail pages
Filter by sale or rent, type, location, price, bedrooms and bathrooms
Photos, descriptions, amenities and map locations
Statuses such as available, reserved, under offer, sold or rented
Inquiry form on every property page
Quick view, comparison and favourites
Displayed currency with exchange-rate settings
Homepage sections and search-engine metadata

Property management

Keep listing information organized for the public website and your internal team.

Records for purpose, type, category, location, price and status
Images, media, documents, amenities and features
Room configurations and area details
Publish or unpublish as inventory changes
History of property price changes
Managed types, categories, locations and lookup values

Projects & developments

Present development projects separately from individual property listings.

Project profiles for residential towers or communities
Galleries, facilities, descriptions and categories
Upcoming, ongoing and completed lifecycle statuses
Shown on the public website when the module is enabled

Inquiries & leads

Give your sales team a clear process for prospective buyers and renters.

Inquiries from property pages and other enabled forms
Convert an inquiry into a lead
Configurable pipeline with open, won and lost stages
Contact details, property interest, budget, source, priority and assignee
Timeline for calls, emails, meetings, viewings and notes
Follow-up tasks, outcomes and pipeline reports
Inquiry matching rules to reduce duplicate handling

Bookings & customers

Track a property deal after a customer is ready to proceed.

Create and manage customer records
Reserve a property and record agreed contract details
Payment type and down payment information
Attach booking documents
Timeline of booking activity and status changes
Link a customer's website login to their record

Payments & installments

Record and track money received against a booking.

Offline payments such as cash or bank transfer
Payment links for online checkout through a configured gateway
Payment status, history and refunds
Installment schedules where the payment type allows
Due dates and late-fee rules
Payment activity and collections reports
Transaction amounts stored with exchange-rate details

Online payment processing depends on the selected provider, the client's merchant account and credentials, regional availability, and successful configuration and testing.

Invoices & receipts

Organize key documents for billing and received payments.

Invoices with line items, due dates and templates
VAT settings where enabled
Recurring invoices where applicable
Numbered receipts, issued automatically or manually
Printable invoice and receipt documents
Invoice balances alongside payment activity

Customer dashboard

A private place for signed-in customers to review their account information.

Own bookings and customer-visible documents
Payment history and installment schedules
Invoices and receipts
Submitted inquiries and account notifications
Saved properties and profile management
Referral information when the referral module is enabled

Customer access is limited to the customer's own records and the information made available to customers.

Content management

Manage common public-facing content through the administration tools.

Website pages and navigation menus
Blog posts with categories and tags
Frequently asked questions and testimonials
Public project information
Service and team pages when those modules are selected

Administration & access

Give staff access to the tools they need for their responsibilities.

Staff accounts, roles and permissions
Separate administrative, agent and customer areas
Control visibility of optional modules
General settings, currencies and operational rules
Notifications and email templates where enabled

Reports

Review key operational and financial information based on the enabled modules.

Collections, refunds and payment activity
Booking revenue and outstanding balances
Invoice aging when invoice data is available
VAT information when configured
Agent commission reports with agent management
Property-based statements from bookings, payments, refunds and commissions

Reports summarize the platform's recorded data. Financial reporting is not a replacement for a full accounting or bookkeeping system.

CONNECTED WORKFLOW

How RealestateFlow connects the process.

Each stage uses connected platform records, helping your team keep relevant information together as a prospective customer moves through the sales process.

Property published
Visitor discovers listing
Inquiry received
Lead assigned and followed up
Booking recorded
Payment tracked
Customer checks their account

OPTIONAL MODULES

Add more when your workflow needs it.

Enable additional capabilities when they match your business. Module dependencies and final availability are confirmed during setup.

Agent Management

Agent profiles, assignments, commission tracking and performance reports.

Agent Portal

A separate workspace for agents to handle assigned leads, follow-ups, inquiries, viewings, listings, deals and commissions.

Property Owners / Landlords

Owner profiles, linked properties, agreement documents, protected payout details and owner statements.

Reviews and Ratings

Customer reviews and staff moderation tools.

Referral Commission

Referral links, commission tracking, approval, payout management and a customer referral area.

Expenses

Expense categories, approval workflow and recurring expense schedules.

Support Tickets

Customer, agent and public support requests with threaded replies and attachments.

Services and Team

Public service offerings and company or staff profiles.

Additional administration tools

Activity logs, editable email templates, redirects and system health diagnostics.

WHO IT'S FOR

Built for different real estate teams.

RealestateFlow can be configured for teams that need to:

Manage property inventory and public listings.

Handle buyer or renter inquiries in a structured sales pipeline.

Record property reservations, deal documents and payment progress.

Give customers online access to their own booking and payment information.

Add agent workflows, referral programs or support operations when required.

Real Estate Operations, Connected — RealestateFlow